Terms

Privacy

When you buy Bostadskvant Premium, Stripe processes your payment and sends me your email, which I add to Cloudflare Access so you can log in. That’s the only thing I use it for (legal basis: our contract). Stripe and Cloudflare are US companies covered by the EU–US Data Privacy Framework. I keep your email while you have access, and the payment record for 7 years as required by the Swedish Bookkeeping Act (bokföringslagen). Email me to see, correct, delete or get a copy of your data. You can also complain to IMY, the Swedish data protection authority.

Right of withdrawal

You have the right to withdraw from the purchase within 14 days of the purchase date. Use the refund button or email me. Since you asked for the service to start immediately, you pay for the time you have had access, and the rest is refunded within 14 days of my receiving your message. The refund is made with the same payment method you used for the purchase.

Complaints

If the service doesn’t work as promised, you have the right to make a complaint. Contact me by email. Read more about your rights at the Swedish Consumer Agency, Konsumentverket.